Customer Testimonials
great service Keith & derek went above & beyond what I expected always a pleasure stopping in . thanks again
We had a 9:30 appt for just an oil change and didn’t get done until almost 11:00!!
Everything was fantastic! Very happy with the service I received. Was done in a timely manner!
It was fine. I wasn’t upsold on anything unnecessary and I had a reasonable time expectation set that was met.
They told me an estimate regarding how long the service would take and they were actually right on!
Knowledgeable people, gave options, didn't push me into recommended services. Corrected a problem caused by them without charging me. Feel comfortable relying on them for fair service.
The service team listened to my issues and thoroughly inspected and fixed the problem. Extremely happy!
Check in is easy, Anthony the service tech writer was efficient in processing the transaction. Vehicle was done in the time that was promised. Cost is comparable to non-dealer service center for oil change.
Service by everyone was outstanding! I will continue to rely on Honda to service my car.
I have been nothing but pleased with Classic Honda, and the treatment I received from Shanley was and has been stupendous. She makes you feel like family.
It was a great experience everyone was very helpful and kind. No crazy waiting at all.
Basic oil change was quoted as 1 hour service. My time at the dealership was over 2 hours and I was only provided with an update after seeking out the service rep and directly walking up to them.
I bought my first Honda. The sales team was wonderful. Very attentive & helpful. They made the process very easy
Customer service was excellent. I was able to get an appointment in a timely manner.
We had an excellent experience! Everyone was very respectful, helpful, and kind. Got a great deal on truck thanks to their help.
Ben was wonderful to work with! He spent as much time as necessary with me to go over a great car. I didn’t buy a car but it was a very fun experience with Ben. Alex was really nice to work with and super honest which I always appreciate! Highly recommend working with this dealership. When the time is right for me to buy a car, I will be visiting Honda of Streetsboro!
The staff was friendly, prompt and professional. They were able to schedule a service appointment within a reasonable amount of time, and had the problem diagnosed and repaired quickly. They communicated well throughout the entire process. Also gave me a car wash which nobody seems to provide anymore! A++ service. Highly recommend!
They were quick to send to service after we noticed some issues after purchasing vehicle.
I have taken all my Hondas to this location for the past 15 years. Always great service.
I had no problem and everything went well. The video they text me was great.
Great service as usual. Everything was explained to me on what needed done right now and what will need taken care of down the road.
My issue was solved quickly and in a friendly manner. Keith was the service representative and he did a great job explaining everything.
Always an amazing experience! Love this place! Have purchased many cars from you in the past and will do so in the future!
As always the service department is top notch. Communication was great. I would recommend to anyone to choose Classic Honda as your dealer of choice. Thanks and much appreciated.
very prompt and courteous, kept me apprised of progress with text and video nice waiting room
The staff were nice. The service was good and the location is convenient. Scheduling is easy.
We've had a battery draw issue on our 2021 Honda Odyssey since we purchased it new. It has left us stranded 10+ times and we've resorted to carrying a jump starter. The van has only been serviced by Classic Honda since new. We had a battery replaced under warranty at ~2.5 years. ~2.5 years later, the battery was determined to be bad again after testing good 4 weeks prior. The service department said everything with the electrical system tested fine and charged us $350 to replace the battery a second time in ~5 years. They did wave the $25 install fee, but said that since the ... Read More DealerRater - Jun 1, 2026
Efficient service but employees talk too fast. Doesn't feel personal or related. This has been my experience the last two times I'm brought my car in. Both employees were women.
Dustin and Liz are fantastic people. No problems with dealing with Negotiations. Got a fair deal on my old car and a good deal on my new car I will miss my old car, but not the gas mileage I highly recommend Classic Honda, when you’re looking at new Hondas. Great people
Thank you so much for the sharing video of the inspection! Keith S. was friendly and helpful!
Very knowledgeable staff answered all my questions and made the buying process easy. Salesman Jack was very helpful and professional. Ethan answered my online inquiry and was very promp in providing information as well.
Very quick and professional. Told me exactly what to expect and got me in same day!
Chris Gonzales is a great salesman! He made my experience at Classic Honda so easy and stress-free when I purchased my 2023 Honda Civic. He heard my budget, let me test drive all the vehicles I liked, and made sure I was taken care of during my visit. He was very transparent about everything which is what I also appreciated. I’d let him be my salesman again 1000 times over!
Had new tires installed, brake service, and other maintenance completed on our 2026 CRV Hybrid. I highly recommend the brake cleaning and adjustment service. As always the service advisors and the service technician were very professional and courteous. The video of the car inspection during the inspection is very helpful.
I recently purchased a new 2026 Honda CR-V Hybrid from Carl at Classic Honda in Streetsboro, and the entire experience was smooth and easy from start to finish. Carl and Mason were both very helpful, knowledgeable, and patient. They answered all of my questions and made me feel comfortable throughout the process.
Carl even took the time to help me set up a few features in my new car before I left, which I really appreciated. Everyone was super friendly, and I never felt pressured. I highly recommend Carl and the team at Classic Honda in Streetsboro if you’re looking ... Read More DealerRater - May 23, 2026
best service and great attention to detail. the service department really goes out of their way to make you feel like you are the only customer to work for
Agent Rob was very helpful in walking through all the information in choosing and purchasing a car. He is patient and nice. The finance manager was also very helpful and honest. Overall satisfied with customer service.
Classic Honda had a great selection of what I was looking for, a recent model Honda Accord. Carl Jones was very helpful, answering any questions I had and showing me several cars, including test drives. All the staff were helpful and friendly. It was a very positive buying experience.
My experience was streamlined, super efficient, very personable and professional.
This was the type of experience everyone HOPES to have when purchasing a vehicle.
Starting from my initial online interactions with the Pre Owned Manager "Alex Jividen" to being immediately greeted at the door by "Ben Trobel". Finally, "Mason Pereces" handled our closing/admin process expeditiously.
All three of these individuals were courteous and prompt. I felt welcome, never pressured and most importantly they were transparent in the process. I've been in and around all departments within this industry for over 17 years now ... Read More Google - May 19, 2026
Chris G is the best salesperson I've ever worked with. He's personable. He's knowledgeable about Honda vehicles. He's patient. There was absolutely no pressure. The process of easy. Streetsboro Classic Honda was a good place to shop and Chris was great.
I was told they could fix my auto engine to work correctly and after 3 days, they could not get it to work. I only have 33000 on my 2020 Honda Passport and see no reason why it would not work.
Service Department associates are very courteous.
Drove in with a low tire 20 minutes before closing, they took my vehicle in and fixed tire with a small on their face.
It was a wonderful experience buying my 2nd Honda CR-V from Classic Honda. Charles Gerbracht was very helpful in helping us find the specific car we wanted with no high pressure sales .
Very knowledgeable Honda Dealer. Very good service. They are always friendly and willing to do what ever it takes to get the job done. Highly recommended. Thank you.
Some chipmunks had chewed the wires on my HR-V and it wouldn't start. The service department had it repaired within 2 hours of my arrival.
This was an emergency stop due to a tire malfunction warning, and I didn't have an appointment. DeJuan signed me in immediately and ensured that the tires were carefully checked, the malfunction identified and fixed. It was excellent service and I left with current data on key systems and the tires fixed, warnings reset and a clean car! Thank you!
I bought an HRV from Classic on April 10. Chris was my salesperson. I had spoken to someone else originally but was handed off to Chris when I walked in . Chris was efficient, friendly and helpful. When we got to the finance department, I felt incredibly pressured to buy the extended warranty by Mason. I politely declined. Repeatedly. I left with my new car the same day.
The next day I brought the title to my old car to Classic. Mason told me to ask for him, which I did, and give it to him. He simply took it and walked ... Read More Google - May 14, 2026
Shanley Kline was super friendly and helpful! I really appreciate the excellent service with free multipoint inspection!
Service Rep Keith was perfect, as was the repair. All of the work was performed correctly, and on time, and at the quoted cost. Thank you.
Valerie was extremely helpful, professional & competent in her dealings in welcoming me to the service department.
The staff are great 👍, the deals are outstanding, and their line of vehicles are top notch. Love working with Nate. He is a very friendly person who really knows his stuff and makes the sale a comfortable, informative, and fun experience.
Very Expensive for what was done. Tried to buy my car with text messages before they did anything. Quoted me a very high price for work that did need to be done for my brakes but found a mechanic using the same parts that did my brakes AND rotors for a much more fair price
I do not want to write anything about this service center. The score says it al.
Easiest and most enjoyable experience buying a car that we have ever had. Rob was not pushy and was very patient and got us the car we wanted.
Thank you for being able to schedule my appointment as I needed it. Dejuan was a great help.
Great job by all involved!! Vehicle was completed right at the estimated time. Always a good experience, thank you!
Good service overall. They do not go above and beyond but they do a nice job of servicing my vehicle.
Mike Zirzow got me into a great car at a low rate, process was quick and easy.
Dejuan is always great to work with!! Very professional and has a great personality!! He always goes above and beyond to take care of me!!
Enjoy going to Classic have bought my last 3 cars there. No pressure. Very nice. Like that I can get my car serviced there too. Close to my home.
I have dealt with Classic Honda for going on more than 15 years.. It’s a great place to buy a car.
always have a good experience with Classic Honda
Great place to get a car. Sales are not pushy. They are friendly and helpful. They listen to your needs and work with you. Nate is amazing!
Thank you to the whole staff for making my purchase of my CRV very stress free. From the time I walked in the door until I left with my vehicle everyone made me very welcome. Thank you to Liz Medina, Mike the manager and Mason the finance manager.
Chad was great. No high pressure sales tactics. I gave 4 stars because it took so long to get the paperwork finished. I was there for 3 hours finishing the licensing/title transfer even though we had finalized the financing days before
Willingness to work with me. Answered my questions and concerns. Valued my business. Polite and honest.
Nate is a great service representative. Service department went beyond exceeding my expectations in adding accessories. Benjamin in finance was patient and informative. All in all, terrific. This was my third purchase of a new vehicle from Classic Honda. I’ll be back again in five years and often for service.
Great experience at Classic in Streetsboro! Charlie was the salesperson and did an excellent job meeting my needs. Drove my Honda CR-V Sport Touring Hybrid home that day! Staff was friendly through all the negotiations, got what I felt was a great deal!
Check-in is very easy. The waiting area is very clean and comfortable. I think it is nice that they have water and fruit available while waiting for your car’s service be done.
I have had bad experiences at other dealers in the past. They give dealers a bad name. I just want to say that I have been going to classic Honda for about 6 years now and every time it has been a great experience. They make you feel like they really care. That is a rare thing anymore with many businesses out there. I really do like classic Honda and I recommend them every chance I get. Keith in service has taken care of me several times and I trust him, which is a big thing for me. Thank you for ... Read More DealerRater - Apr 30, 2026
Easy to schedule; friendly people and great service; like the dealership yep i do like it
The video of the inspection was very informative. it enabled me to more effectively decide on the level of work needed.
Easy to work with and fast service. Good communication and updates. Would recommend to my friends.
The experience of buying out of state was excellent! Being from MN, it was tough to find a dealership offering the Honda Civic Type R at MSRP. Luckily, the team at Classic Honda had one available in Championship White. I found it through Autotrader, and their online team quickly reached out. Dustin, Robby, and Ethan made the online shopping process super easy. Getting approved through Honda Financial Services helped everything move quickly. Dustin ran the numbers for me, and we put together a plan to pick up the vehicle. They held it for me and kept me updated before I ... Read More Google - Apr 30, 2026
Car needed oil change and tire rotation. Service was performed while we waited. All went well. Service Adviser Keith Stemnock was professional and very nice to work with!!
Started on time and finished early. All good
We had a wonderful experience there was no pressure. Staff was happy asked how we were doing and could provide lots of information . They are professional top notch !
Pleased with the salesman who listened to what I was looking for and presented a couple of choices on the spot. I had my former car serviced there for 19 years.
Easy to work with and fast service. Fully recommend this dealership to anyone in my family
Great experience all around, was a pleasure working with Mike Z. Made everything quick and easy. Thank you!
you would think that after paying sticker price and not trying to haggle any more out of you that you could at least fill the gas tank! customer appreciation! like in the old days.
I needed quick service for an unexpected tire problem. I called at 7:oo AM on Monday. Shanley Kline told me to come right in. She took care of me as soon as I got there. A nail was removed from the tire and it was repaired effectively. Ms, Kline throughout was pleasant and efficient.
Shanley was amazing - she made it so that my car could be fixed very quickly. She put in extra work that she didn’t have to, and I really appreciated it!
I’ve been taking my cars here for over 10 years. Scheduling appointments is easy. They’ve always been personal and professional. The explanations of necessary repairs with the videos are great. They have gone “above and beyond” to help me out more than once when my car was breaking down with immediate service, loaners or rides back and forth. Overall, a top notch service experience.
Service was timely and pleasant. Shanley got me checked in quickly and was able to answer questions I had on another car that we have serviced at this Honda location.
Very professional service. Everything was explained to me in a way I understood. My car was finished with its service in a timely manner.
Gina was very attentive and helpful during the entire process. Everyone I talked to was kind, helpful and understanding of my needs.
Nate Clark was extremely helpful and took all the time we needed to make our decision to purchase a 2026 CR-V. Everyone at the dealership was extremely pleasant and helpful and very knowledgeable. We will definitely purchase and highly recommend them.
Professional, efficient, personable staff. Everything was ready when promised. All the paperwork (what was done) was explained to us. The car wash was icing on the cake.
Excellent service department! Informative & transparent communication with a knowledgeable & friendly team. Highly recommend Classic Honda!
Liz Medina is knowledgeable, friendly and answers all questions. I think her name is Shelly in the Service Department. I give her *****
Great customer service but when I told them my car has an issue they didn’t seem concerned to fix it.
Gina Balas has been my service advisor several times. Ms. Balas is always courteous and provides a clear explanation of the service needed. The service technician provided a video of the inspection. He spoke clearly during the video and provided great information on the condition of my Honda Accord. Outstanding customer service, as I have come to expect.
I always get good customer service from sales and from service at this dealership. We service all of our cars here, and 2 were purchased here. Would highly recommend.
Excellent service as always. We do plan on purchasing another vehicle from Streetsboro in the next few years. Thank you.